Individual Decision Making in a Learning Organization

Individual decision making in the context of a human organization is a complex process, which involves individual reasoning about own needs, capabilities and experiences, about the surrounding formal organization and (informal) social structures and processes. The context of individual decision making changes constantly due to organizational learning and change. Organizations learn via their individuals, however also individual behavior and decision making are influenced by organizational learning. This paper contributes a formal approach, which can be used for inspecting and predicting individual decision making in the context of a learning organization. The approach is based on a number of well-established sociological and psychological theories. The paper illustrates the approach by a simulation case from the air traffic control domain. Furthermore, the paper addresses the issue of model validation.